Frequently Asked Questions
Everything drivers ask about the Rolzo bot, ride automation, filters, security, and pricing.
About the Bot
What is Rolzobot?
Rolzobot is a Rolzo bot that automatically accepts the rides matching your filter rules on the Rolzo Partner platform. It runs 24/7 and accepts matching rides in under 300 milliseconds.
How fast does Rolzobot accept Rolzo rides?
Rolzobot accepts matching rides in under 300 milliseconds.
Do I need to keep the app open?
No. Rolzobot runs independently in the cloud. You do not need to keep any app open — it accepts rides for you regardless of your phone or browser state.
Is Rolzobot the same as a ride grabber?
Yes. "Rolzo bot", "Rolzo grabber", and "Rolzo automation" all describe what Rolzobot does — it accepts rides automatically based on your rules.
Filters & Scheduling
What filters can I set?
Price floor, maximum pickup distance, allowed pickup/drop-off zones, vehicle class, active hours, blackout windows, and no-go areas. All filters are combined with AND logic.
Can I change filters while the bot is running?
Yes. Changes apply immediately. The next ride will be checked against your updated rules with no restart required.
Does the bot respect my schedule?
Yes. Set active hours, off days, and blackout windows. The bot only auto-accepts rides during times you are available.
Will the bot double-book me?
No. Conflict detection checks your existing accepted rides before accepting a new one. Overlapping rides are automatically rejected.
Security & Privacy
Is my Rolzo account safe?
Yes. Your credentials are encrypted in transit (TLS) and at rest (AES-256). We use least-privilege access and never store your password in plain text.
Do you store my credit card?
No. We do not store, process, or have access to any card details. Payment processing is handled through secure third-party providers.
Can I revoke access?
Yes. You can disconnect your Rolzo account from Rolzobot at any time through your dashboard.
Pricing & Billing
Is there a free trial?
Yes. 2 full days with all features, no credit card required.
Can I cancel anytime?
Absolutely. No lock-in, no cancellation fees. Cancel from your dashboard.
What plans are available?
Free Trial (2 days), then Standard (€250/month) or Pro (€400/month). See our pricing page for details.
Still Have Questions?
Reach out to us or start your free trial to experience Rolzobot firsthand.